Customer Service Representative
O’Rourke Media Group, owner of the St Albans Messenger, Milton Independent, Essex Reporter and the Colchester Sun, is seeking a Customer Service Representative. This position is required to work out of our main office in St. Albans. Hours are Monday-Friday, 8:00am to 4:30pm. We are looking for someone that is reliable, personable, and driven to do a great job. Excellent opportunity for career and compensation growth.
Responsibilities:
- Support the advertising sales team with account management activity.
- Handle inbound calls from subscribers and advertisers.
- Database management.
- Answer calls from subscribers.
- Other office duties as assigned.
Qualifications:
- Previous experience in a customer service or sales-oriented environment
- Good computer skills, technically proficient
- Excellent written and verbal communications skills
- Ability to build rapport with clients
- Positive and professional demeanor
We offer competitive starting pay, medical, dental, vision and life insurance benefits, and a 401 (k) plan with company match. Interested candidates should apply below.
About the Company
O’Rourke Media Group is a fast-growing company that owns and operates hyper-local, community newspapers, niche publications and a full-service digital agency. We are family-owned and mission-driven to save newspapers and local media companies by investing in the people, resources and technology needed to thrive for many years to come.
We currently operate in six states with 24 publications and hyperlocal websites. Our News teams excel at producing unique content and useful information that fuels an engaged, growing audience across print and digital platforms. And, we have established ourselves as a top-performing sales company in the industry.
We are always on the hunt for talent that can help us grow.